Technical Sales Account Manager

We create a sustainable future through innovative chemistry.

Infineum is a world leading formulator, manufacturer and marketer of petroleum additives for fuels and lubricants. Infineum additives are in 1 in 3 vehicles worldwide, and are designed to improve fuel efficiency, reduce emissions and enable cleaner transportations. With production facilities worldwide and regional business and technology centers in the UK, US, Singapore and China, there has never been a better time to start a career at Infineum.

Infineum’s successes are built on the exceptional talents of our bright and highly skilled colleagues.  

Infineum brings together individuals from different backgrounds, cultures, and thinking styles providing remarkably different talents, perspectives, life and career experiences. We recognize that a diverse talent base creates an environment rich with innovation. We’re looking for motivated colleagues to join us where you can participate in relevant and challenging projects and we can offer the right environment for a high-performance career.

We are a Specialty Chemicals Company with powerful research and development capabilities around innovative chemistry which has a vital role to play in sustainability. We provide products needed on the journey towards the electrification of mobility, while helping to make the internal combustion engine as clean as it can be. We also use our capabilities to generate sustainability advantages to countless new markets around the world.

Role Title: Technical Sales Account Manager

Role Function and Group: Industry and Infastructure 

Location: Linden (Office), Houston (Remote)

Position Summary:     

This role serves as the primary interface with Infineum’s Industry and Infrastructure customers covering a broad range of activities including:

• Customer Relationship Management (CRM)
• Profit management
• Product deployment
• Technical support

The Industry and Infrastructure Business structure and roles offer great opportunities for colleagues wishing to work autonomously and have a direct/meaningful impact on Infineum’s business performance.  The successful candidate will bring extensive customer interface experience and will be exposed to all aspects of Infineum’s Industry and Infrastructure business.  

Key Outputs: What we can expect from you

• Identify and develop new growth opportunities into impactful sales results.  
• Deepen current and develop new customer relationships, ensuring that customers receive appropriate commercial, technical and supply support.
• Leverage external network to pursue business opportunities.
• Champion Infineum’s technical leadership by translating our application knowledge and related products into meaningful value propositions for individual customers.
• Work effectively across all functions to help ensure reliable supply to customers through product commercialisations, changes and quality issues.
• Develop and implement customer pricing strategies, taking into consideration the competitive situation, customer needs and Infineum’s profit expectations.
• Any additional responsibilities as assigned

What skills will you gain or enhance through this role? 

• Ability to build customer relationships at multiple levels and facilitate high level customer relationships.
• Technical knowledge of class leading Infineum products, industry operations, refinery operations and petroleum logistics.
• Commercial knowledge including negotiation skills and the ability to develop meaningful customer value propositions.
• Ability to convert customer needs into technical work plans and/or product deployments and then steward through to final delivery.
• Problem solving at the customer interface to ensure ongoing value creation/protection for the customer and Infineum.
• Communication skills to ensure customer needs are factored into business and product strategies. 

A successful candidate is likely to have: 

• Extensive operational experience and relationships in one or more of the below and related industries;           
  • Explosives emulsifiers for the mining industry
  • Refinery, midstream, and upstream crude oil additive treatment
  • Diesel fuel additives
• Strong interpersonal, networking and communication skills with an ability to develop personal relationships with customers and internal colleagues.
• Prior experience that demonstrates strong ethics, effective time management, problem resolution, adaptability, organizational skills, and ability to navigate complex situations and ambiguity.
• Sales background with the ability to assimilate technical information and apply at the customer interface.
• Able to be effective both on cross-functional teams and working autonomously.
• Excellent verbal, written, and presentation skills.
• Strong commitment to Infineum safety and quality values.
• Frequent travel is expected.
• On-site Technical Sales Manager based in Linden, NJ or remote in Houston, TX.

What we offer:

• The opportunity to learn and grow.  We believe there is no better way to learn than by doing, so from day one you will have the opportunity to make a real difference and develop the next generation of fuel and lubricant additives that will power transportation of the future.
• High levels of project management responsibility and autonomy
• Opportunity to gain patents for your innovative contributions
• Direct customer and collaborator interactions
• Exposure across several key global groups and the opportunity to work with people from around the world, gaining an understanding of a commercial business as a whole
• Build a stimulating, long-term career with an inclusive company that values everyone as an individual. 
• Competitive salary, medical and retirement benefits
• Community outreach activities & social clubs – Recognition, Inclusiveness & Diversity, Environmental
• Onsite medical, café, gym, fitness classes, sports teams and secure onsite parking Convenient to NYC, Airport & Public Transportation 

Infineum is an Equal Opportunity Employer

Nearest Major Market: New York City
Nearest Secondary Market: Newark